Refund policy

Thank you for shopping with Bexhill Darkroom Services.

We hope you are delighted with your purchase. However, if you are not completely satisfied, we’re here to help with refunds or exchanges.

Returns

You may return most items within 14 days of receipt for a full refund or exchange. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment within 5–7 business days.

Exchanges

We replace items if they are defective, damaged, or if you need a different variant (such as size or format). If you wish to exchange an item, please contact us before sending it back.

Return Shipping

You will be responsible for paying your own shipping costs for returning your item unless the return is due to our error or a defective product.

Contact Us

If you have any questions about returns, refunds, or exchanges, please contact us at:

hello@bexhill-darkroom.com

Bexhill Darkroom Services, 9 Crowmere Terrace, Bexhill-on-sea, TN40 2BD